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Top Quality Factory Direct Prices Beat Any Price By 10%
Any warranty we offer on this website is a back to base warranty. The duration of this warranty is dependant on the item and will be outlined on each product page. If you do find a fault with a piece of hardware that is under warranty you should email/call us first so they can attempt to troubleshoot the problem. If we are unable to resolve the problem in this way, we will ask you to send the item back to our base in Auckland for replacement and repair.
You will need to cover any costs in getting the item back to our base and once repaired/tested/replaced we will cover and costs to get the item back to you. Any items you are sending in for warranty should be sent with all cables and parts unless otherwise advised by us. All warranty items should be sent to -
166 Richardson Road
Mt Roskill
Auckland 1041